Shipping policy
Shipping Policy
Delivery Times & Methods
Orders typically arrive within 4-10 business days from the shipping date. Delivery times vary based on destination and selected shipping method.
Shipping Costs
- United States & Canada: Free standard shipping on all qualifying orders
- International: Shipping costs calculated at checkout based on destination, weight, and delivery method
Order Processing
Orders are processed within 1-2 business days of receipt. You'll receive a tracking number via email once your order ships.
International Orders
International customers are responsible for all duties, import taxes, and customs fees. These charges are not included in the shipping cost shown at checkout.
Tracking Orders
Track your package using the tracking number provided in your shipping confirmation email.
Shipping Restrictions
Some items cannot be shipped to certain locations due to local regulations. We'll notify you if this affects your order.
Lost or Damaged Packages
Report any damaged or missing items within 48 hours of delivery. Contact our customer service team for assistance with lost packages.
Address Accuracy
Please ensure your shipping address is correct at checkout. We cannot be responsible for deliveries to incorrectly provided addresses.
Questions?
Contact our customer service team for specific shipping inquiries or concerns about your order at zennblissmagnetic@gmail.com